{"id":901,"date":"2021-12-15T10:00:00","date_gmt":"2021-12-15T02:00:00","guid":{"rendered":"https:\/\/www.doerhrm.com\/ukhrm\/?p=901"},"modified":"2024-03-18T05:08:58","modified_gmt":"2024-03-18T05:08:58","slug":"how-to-use-okr-a-goal-management-system-for-strategy-execution","status":"publish","type":"post","link":"https:\/\/www.doerhrm.com\/uk\/how-to-use-okr-a-goal-management-system-for-strategy-execution\/","title":{"rendered":"How To Use OKR, A Goal Management System For Strategy Execution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"901\" class=\"elementor elementor-901\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66eed97 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66eed97\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-03353ae\" data-id=\"03353ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efbf9b1 elementor-widget elementor-widget-spacer\" data-id=\"efbf9b1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.10.2 - 29-01-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad855fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad855fe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-53146cc\" data-id=\"53146cc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a47c740 elementor-widget elementor-widget-heading\" data-id=\"a47c740\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.10.2 - 29-01-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-large\">What is strategy execution?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3014c27 elementor-widget elementor-widget-text-editor\" data-id=\"3014c27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.10.2 - 29-01-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Most CEO rated strategy execution as the number one or number two most challenging issue, Harvard Business Review\u2019s online survey for more than 1000 companies and governments from 50 countries, there are 60% of strategies are not successfully implemented. The main reasons are, important strategic and operational decisions are not quickly translated into action.<\/p>\n<p><!-- \/wp:heading --><!-- wp:image {\"align\":\"center\",\"id\":1078,\"width\":514,\"height\":514,\"sizeSlug\":\"large\",\"linkDestination\":\"none\"} --><\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><\/figure>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a9f8bc6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a9f8bc6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2679733\" data-id=\"2679733\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ec5af2 elementor-widget elementor-widget-spacer\" data-id=\"1ec5af2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9817494 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9817494\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e718e5\" data-id=\"1e718e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-382ccd7 elementor-widget elementor-widget-text-editor\" data-id=\"382ccd7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>A brilliant strategy or an innovative technology can put a company on the competitive map, but only solid execution can keep a company there. And, it is about understanding what needs to be done, and getting it done well, that actually drive the business results.<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Let\u2019s look at two mainstream approaches to strategy execution:<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<h6>1. Strategy execution as a process. Authors of \u201cThe Discipline of Getting Things Done\u201d, Larry Bossidy and Ram Charan. say, execution is \u201csystematic way of exposing reality and acting on it.\u201d They explain that \u201cthe heart of execution lies in three core processes\u201d:<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-289f61a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"289f61a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ed0941\" data-id=\"0ed0941\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b4e4f5 elementor-widget elementor-widget-spacer\" data-id=\"8b4e4f5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d38dc18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d38dc18\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1a14009\" data-id=\"1a14009\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7738b72 elementor-position-top elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"7738b72\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.10.2 - 29-01-2023 *\/\n.elementor-widget-image-box .elementor-image-box-content{width:100%}@media (min-width:768px){.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper,.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{display:flex}.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{text-align:right;flex-direction:row-reverse}.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper{text-align:left;flex-direction:row}.elementor-widget-image-box.elementor-position-top .elementor-image-box-img{margin:auto}.elementor-widget-image-box.elementor-vertical-align-top .elementor-image-box-wrapper{align-items:flex-start}.elementor-widget-image-box.elementor-vertical-align-middle .elementor-image-box-wrapper{align-items:center}.elementor-widget-image-box.elementor-vertical-align-bottom .elementor-image-box-wrapper{align-items:flex-end}}@media (max-width:767px){.elementor-widget-image-box .elementor-image-box-img{margin-left:auto!important;margin-right:auto!important;margin-bottom:15px}}.elementor-widget-image-box .elementor-image-box-img{display:inline-block}.elementor-widget-image-box .elementor-image-box-title a{color:inherit}.elementor-widget-image-box .elementor-image-box-wrapper{text-align:center}.elementor-widget-image-box .elementor-image-box-description{margin:0}<\/style><div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/www.doerhrm.com\/ukhrm\/wp-content\/uploads\/people-how_to_use_okr_a_goal_management_system_for_strategy_execution.png\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">1st. The People <\/h3><p class=\"elementor-image-box-description\">It is the most important because strategies formulation and translation of the strategies into action are done by people. The people process involves evaluating the team members accurately, identifying, and developing the leadership as well as management skill at all levels and of all kinds.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-feefec6\" data-id=\"feefec6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7a22c6 elementor-position-top elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"d7a22c6\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/www.doerhrm.com\/ukhrm\/wp-content\/uploads\/strategy-how_to_use_okr_a_goal_management_system_for_strategy_execution.png\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">2nd. The Strategy <\/h3><p class=\"elementor-image-box-description\">This is the process about identifying what and how the products or services will be provided, and do we have the right people to execute the strategy? It is equally important to have the strategic plan linked seamlessly to the operational goals and plans.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5076c5b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5076c5b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37b7e82\" data-id=\"37b7e82\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d23eb56 elementor-widget elementor-widget-spacer\" data-id=\"d23eb56\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-98d67b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98d67b8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f28427f\" data-id=\"f28427f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-446a585 elementor-widget elementor-widget-text-editor\" data-id=\"446a585\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>This is where OKR can be very useful. OKRs help to link teams and people together, and to decide how can the goals or sub-goals be achieved. We can illustrate the idea with following example. Where, there is a hotel would like to improve its business by improving its customer experience<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-afebdd9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"afebdd9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11b8df9\" data-id=\"11b8df9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa54368 elementor-widget elementor-widget-spacer\" data-id=\"fa54368\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b5a135 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b5a135\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eab2f64\" data-id=\"eab2f64\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d3d9b5 elementor-widget elementor-widget-heading\" data-id=\"6d3d9b5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">The OKR implementation example<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-272f954 elementor-widget elementor-widget-text-editor\" data-id=\"272f954\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Objective: \u201cCreate an Awesome Customer Experience.\u201d<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>This sounds great, but how do we know if the experience is awesome?<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>How can we measure if we are providing an awesome customer experience?<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>One good options are Net Promoter Score and Repurchase Rate. That is, do our customers feel so good about dealing with us that they would recommend us and come again? And here is how we can put the idea into actionable key results. And by working on the key doer actions to produce the outputs that will have positive impacts onto the key results.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8ede789 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8ede789\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48cbd29\" data-id=\"48cbd29\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-118b3ba elementor-widget elementor-widget-spacer\" data-id=\"118b3ba\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42beb54 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42beb54\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c22ce96\" data-id=\"c22ce96\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eabe37 elementor-widget elementor-widget-heading\" data-id=\"3eabe37\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Hotel\u2019s OKR sample<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e839ee2 elementor-widget elementor-widget-text-editor\" data-id=\"e839ee2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Objective: &#8220;Create an Awesome Customer Experience in Our Hotel&#8221;<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Key Results 1: Improve Net Promoter Score from 5.5 to 8.5.<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Doer Actions 1: Review scores, departmental ratings, guest complaints, repeat guests and other relevant metrics<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Doer Actions 2: Responding quickly and thoroughly to complaints and poor ratings in guest surveys<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Doer Actions 3: Ask guests for reviews at sites like TripAdvisor or Google<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Key Results 2: Increase Repurchase Rate from 10% to 20%.<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Doer Actions 1: Tracking and automating every step of the order management process to fulfill every customer order flawlessly<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Doer Actions 2: Implement a referral program that makes it easy for your customers to earn<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>Doer Actions 3: Gamify their next purchase with customer loyalty programs (to make it easy)<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>* If you were to use Excel template, the OKRs with all the KRs and DAs details may be overwhelming, and by using\u00a0<a href=\"https:\/\/www.doerhrm.com\/ukhrm\/\">DoerHRM\u2019s<\/a>\u00a0OKR application software module, you can easily group, expand, minimise and track the progress<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"textAlign\":\"center\",\"level\":6} --><\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=uIK1j6wtWvQ&amp;t=45s\">Learn How Intel used OKRs to turn around a losing competition to victory<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f4d6ca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f4d6ca\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8277799\" data-id=\"8277799\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48d3bf4 elementor-widget elementor-widget-spacer\" data-id=\"48d3bf4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c997357 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c997357\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-54321df\" data-id=\"54321df\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47660bb elementor-position-top elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"47660bb\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/www.doerhrm.com\/ukhrm\/wp-content\/uploads\/operation-how_to_use_okr_a_goal_management_system_for_strategy_execution.png\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">3rd. The Operations <\/h3><p class=\"elementor-image-box-description\">This process is the detailed plan that provides a clear picture of how a team can contribute to the achievement of the organisation's vision and mission. The operational plan maps out the day-to-day tasks required to run a business.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b64baf4\" data-id=\"b64baf4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-862eb18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"862eb18\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fcc1c9\" data-id=\"5fcc1c9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a42938 elementor-widget elementor-widget-spacer\" data-id=\"1a42938\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60633d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60633d8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e560b30\" data-id=\"e560b30\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6abdb1d elementor-widget elementor-widget-text-editor\" data-id=\"6abdb1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>2. Strategy execution as a system In 2008, Harvard Business School Professor Robert S. Kaplan and his colleague David P. Norton wrote a book \u201cThe Execution Premium: Linking Strategy to Operations for Competitive Advantage.\u201d They shared a multistage system that enables an organisation to gain measurable benefits from the carefully formulated business strategy<\/strong><\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p><strong>Stage 1.<\/strong> Develop the effective strategy with tools such as SWOT analysis, vision formulation, and strategic change agendas.<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p><strong>Stage 2, 3, 4 &amp; 5.<\/strong> Plan the execution of the strategy and then execute it by using portfolios of strategic initiatives linked to strategy maps and Balanced Scorecards, or you can simplify the execution implementation with cloud-based\u00a0OKRs\u00a0from\u00a0<a href=\"https:\/\/www.doerhrm.com\/ukhrm\/\">DoerHRM<\/a>. It also helps in aligning the organisation and put your strategy into action. The strategy execution can be further enhanced with operational tools such as process dashboards, rolling forecasts, and activity-based costing for monitoring and learning.<\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p><strong>Stage 6.<\/strong> Test and update your strategy with regular checkpoint meetings to review operational and strategic data. It can be in a form of\u00a0<a href=\"https:\/\/www.doerhrm.com\/ukhrm\/FrontPage\/Coaching\">1 on 1 coaching meeting, weekly PPP team meeting<\/a>\u00a0regarding Problem, Progress and Planning or a monthly \/ quarterly management meeting. And for us, we adopt DoerHRM cloud-based reporting framework to coach for improvement, reviews, feedbacks and motivate our people for growth.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b21639d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b21639d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75834aa\" data-id=\"75834aa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7f6982 elementor-widget elementor-widget-spacer\" data-id=\"d7f6982\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa35e78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fa35e78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cef308a\" data-id=\"cef308a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81d1230 elementor-widget elementor-widget-text-editor\" data-id=\"81d1230\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>From my experience, a strategy is about deciding<\/strong><\/p>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<ol>\n<li>What do we want to do and to whom we want to deliver that value to<\/li>\n<li>How do we organize our limited resources in financial, man power and time to deliver that value?<!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/li>\n<li>How do we know we are successful in what we choose to do, that is what do we measure?<\/li>\n<\/ol>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":6,\"align\":\"wide\"} --><\/p>\n<p>And, that\u2019s where OKR comes in to help. OKR gives us the room to think big by freely setting the aspirational Objective, and help to decide what are the most important business priorities at that time and get everyone to focus onto getting it done. The Key result acts as milestone goals that tell the progress. OKR is light weight, simple yet powerful in delivering the desired results.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-32c001f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"32c001f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f46833\" data-id=\"5f46833\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd41bd4 elementor-widget elementor-widget-spacer\" data-id=\"cd41bd4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is strategy execution? Most CEO rated strategy execution as the number one or number two most challenging issue, Harvard Business Review\u2019s online survey for more than 1000 companies and governments from 50 countries, there are 60% of strategies are not successfully implemented. The main reasons are, important strategic and operational decisions are not quickly&hellip;&nbsp;<a href=\"https:\/\/www.doerhrm.com\/uk\/how-to-use-okr-a-goal-management-system-for-strategy-execution\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">How To Use OKR, A Goal Management System For Strategy Execution<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":28068,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"categories":[4,107],"tags":[82,28],"class_list":["post-901","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-goal-management","category-okr-library","tag-management-system","tag-okr-performance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - 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